Returns Policy

Returns Policy

Visual Access NI Ltd considers your satisfaction our 1st priority. If we make a mistake, we will make it right. Any returns must be undamaged, pre-approved, and in their original packaging.

Refunds for products are issued up to 14 days after the purchase date, following that they will not be accepted.

Returns upon inspection, if undamaged will be refunded in full minus any delivery costs incurred.

We must be notified of any mistake within 5 business days of the delivery receipt date.

These returns policy do not affect your statutory rights.

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